During a discharge, if a hazard is identified, whom should the CTI notify?

• A. The driver
• B. The customer
• C. The supervisor
• D. The safety officer

Answer: (C)

Hazards identified during discharge require immediate escalation to the person who has authority to stop work and coordinate safety actions. The CTI’s role is to spot unsafe conditions and quickly report them to the supervisor, who oversees the site’s safety plan and can pause operations, implement corrective measures, and communicate the next steps to the crew, driver, and customer as needed. The supervisor is the right point of contact because they can authorize actions, arrange necessary adjustments or repairs, and ensure proper documentation and compliance. Reporting to the driver or customer could place safety decisions in their hands or lead to confusion, while involving the safety officer typically happens if the issue is severe or escalated after the supervisor is informed. So, when hazards are identified, notify the supervisor first so the situation can be managed safely and consistently.