How should a CTI handle discrepancies between the batch ticket data and actual load?

• A. Document the discrepancy, notify supervision, and correct as required
• B. Reprint the ticket and proceed
• C. Ignore the discrepancy
• D. Report to the client only after unloading

Answer: (A)

When you find a mismatch between batch ticket data and what you actually loaded, the priority is to keep an accurate, traceable record. Treat it as a quality-control issue: document exactly what differs (weights, counts, times), notify supervision or the responsible authority, and follow the established procedure to correct the ticket or the load data. The goal is to ensure the batch ticket matches reality before the load is finalized, so billing, regulatory requirements, and safety remain intact. Reprinting and proceeding without addressing the discrepancy hides the error and creates misbilling or safety risks. Ignoring the discrepancy or reporting to the client only after unloading also delays resolution and can lead to disputes once the actual data comes to light.