What steps should be taken after corrective actions are completed and verified to resume deliveries?

• A. Verify resolution and continue with deliveries
• B. Continue with deliveries immediately without verification
• C. Wait until the next project
• D. Contact customer after delivery

Answer: (A)

After corrective actions are completed, you must verify that the issue has truly been resolved before resuming work. Verification confirms the root cause was addressed and the process, equipment, or materials now meet the required standards. This typically involves rechecking the affected area, reviewing QA records, retesting if needed, and ensuring controls are in place to prevent recurrence. Only once this verification shows the problem is resolved should deliveries resume, and you should document the closure of the corrective actions for traceability.

Resuming deliveries without verification risks repeating the problem or sending nonconforming material. Delaying until the next project adds unnecessary downtime, and while informing customers is important, it doesn’t replace the need to verify that the corrective actions actually fixed the issue.